Support
We're a quick
message away.
Real humans on this side of the screen. Whether it's a gift mishap, billing question, or you'd like us to ship somewhere new — we'll sort it.
Email us
hello@giftly.app — we reply within one business day.
Chat with us
Live chat is available for paid plans inside the dashboard.
On a paid plan?
Team plan customers get priority support — sub-4-hour replies during business hours, plus a direct line for time-sensitive gift swaps.
Hours: Mon–Fri, 9am–6pm IST. Outside hours we still read every message — replies just lag a bit.